Terms & Conditions


Applicability and Acceptance of Terms of Use

By browsing or submitting any content on Spoon, you agree to these Terms of Use as a binding legal agreement between you and Spoon.

In addition, Spoon reserves the right to modify these Terms of Use at any time without prior notice.

Account Details and Security

Use of Spoon requires that you create an account and register on the website. To fulfill Spoon services, you must provide personal information including but not limited to your name, email, mobile, Car Details and account password. As such, you agree to

  • Provide true, current and complete information about yourself as requested by the registration form, and

  • Maintain and update the personal information you provide to keep it true, current and complete.

If you provide any information that is untrue, inaccurate, not current or incomplete, Spoon has reasonable grounds to suspect that such information is untrue, not current or incomplete, Spoon has the right to refuse any/all current or future use of the site.

You are responsible for maintaining the confidentiality and security of your account and password, and you are fully responsible for all activities that occur under your password or account, and for any other actions taken in connection with the account or password. You agree to immediately notify Spoon of any known or suspected unauthorized use(s) of your password or account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password.

Spoon is responsible for protecting your account details registered in our databases; however, Spoon is not held responsible under any circumstances for potential privacy violations resulting from sharing a subset of our customers’ data with restaurants. In addition, we have to notice that sharing data about you (excluding your account email and password) with a restaurant from which you made an order is essential for the purpose of applying the Dine-in / Pick Up services to end customer.

App Usage

By using this App, you agree to the following:

  • You will not create any submission that contains inappropriate, sexual, abusive, racist, political or discriminative language or images

  • You will not give false information with the objective of promoting and/or advertising a service in contradiction with the objective and spirit of the App

  • You will not link to any commercial or external websites without seeking prior written consent of Spoon.

  • You are fully aware that by placing an order, you are ready to receive, consume and pay for the order that you requested.

Limitation of Liability

Spoon is an online app operating over the internet that provide services allows customers to place Dine-in / Pick-Up orders to partner restaurants, subscribed on the app, mobile devices. By no means, Spoon interferes in food preparation, availability or billing (in case of cash on arrival). We diligently work to provide you with the best customer service and defend your rights as our customer; however, we hold no responsibility for any potential damages or loss resulting from the use of this site.

Termination and/or Changes of the Service

Spoon reserves the right to modify, suspend or permanently discontinue the service(s) provided on its App. This is including but not limited to the browsing and submission of content on our App, features, look and feel and functional elements of the service that we provide.